{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/188771f275ef4f95ae9b87144dc31122\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/188771f275ef4f95ae9b87144dc31122-5fbe3467d3e47dde.gif","duration":314.728,"title":"Scheduling Rebuilt From Ground Up","description":"This Loom explains a rebuilt scheduling feature, focused on drag and drop work order scheduling by technician and department. Users can switch between day, week, or month views, drag a work order onto the right technician, and search or filter by customer name, unit number, contact, assignment status, and other statuses. For larger jobs, the system automatically breaks work into shifts and provides an estimated completion time, and progress can be tracked by hovering over job items showing line counts and hour estimates such as 104 hours. It also adds capacity planners with overtime badges and conflict warnings, plus business hours and technician working hours that gray out or softly warn about scheduling outside those windows."}