{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/18c10d4046d64004b44458b22d72af07\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/18c10d4046d64004b44458b22d72af07-46c988561bbb3813.gif","duration":219.946,"title":"Engage Ring Duration ","description":"Hi everyone, Saxon here! In this video, I’m excited to introduce the new Ring Duration feature in Engage, which allows you to customize how long your calls ring before going to voicemail. You can set different durations for general calls and sequential call rings, with the default being 30 seconds. Depending on your business needs, you might want to adjust this to ensure calls are answered effectively. Please take a moment to explore this feature and remember to hit save after making any changes!"}