{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/18c536f9f63343e6b9e99585f53366c0\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/18c536f9f63343e6b9e99585f53366c0-78b416abf2f668ba.gif","duration":47.172,"title":"Tracking Outgoing Emails in the Portal 📧","description":"In this Loom, I walk you through the outgoing emails area in the portal. You can see all emails that go out to families, including whether each was accepted or failed, and whether it was sent to the parent or the studio. I also cover what details are listed, like when it was sent, the subject line, the recipient, and the type of email such as payment receipts or studio policies. If you do a class drop, you can click view previous email to review what went out. No specific action is required, just follow along in the portal to check email status."}