{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/18c77a2c0d8d489a9480ccb5c61ef61f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/18c77a2c0d8d489a9480ccb5c61ef61f-1792f03cd51a0b9a.gif","duration":120.5,"title":"DRISCOLL Tableside Demo: Handling Guest Service Delays 🍽️","description":"In this video, we provide you with a demo of DRISCOLL Tableside providing fast, actionable guidance for handling a service delay with a guest. You'll see that your coach emphasizes the importance of acknowledging the issue with a sincere apology, taking ownership, and offering something to the guest while setting clear expectations."}