{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/18d1bca0ab294fa0abee18680e90901f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/18d1bca0ab294fa0abee18680e90901f-406752e7e97c7b94.gif","duration":215.421,"title":"Open Desktop App in CRM Sidebar","description":"This Loom demonstrates the “Open Desktop App” feature in the CRM sidebar, which prompts users to install a Chrome desktop app and then pops the contact view into the foreground. The presenter shows how pinning the app and calling the associated number triggers the window, allowing users to click through to the contact and view notes and messages. It also mentions that the app can be white labeled, with a “parent marketers toolkit app” customizing the appearance and logo. The installation link is available via CRM sidebar, priced at $10 per month per location unless the user is on the agency pro plan or higher, and the feature is still in beta so installation on all sub-accounts is not recommended until tested."}