{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/194bb4fcb15c43c7b03ebe48617224ef\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/194bb4fcb15c43c7b03ebe48617224ef-dfeb61208770a030.gif","duration":124.8333,"title":"Access Volcanic: Using the Access Digital Assistant via the admin area","description":"In this video, I’m excited to show you how to use the Access Digital Assistant in your admin dashboard for instant support. You'll find three main options on the welcome page: report an issue, ask a question, or request a change. I demonstrate how to ask a question and receive immediate answers from our help center, complete with reference numbers for more details. Remember, if you need further assistance, you can type \"talk to a person\" to connect with our support team. I encourage you to try out the digital assistant and take advantage of the resources available to you!"}