{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1a3011eadf7a4ac481173d4a00e880f2\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1a3011eadf7a4ac481173d4a00e880f2-be01d2dde1e5501d.gif","duration":439.933333,"title":"Administrator System Overview","description":"This Loom provides an administrator overview of DocuPet for managing pet licensing and supporting pet owners. It emphasizes starting with the pet owner record search to avoid duplicate records, and explains how to add a new pet owner with automatic address verification and, if needed, manual entry in the authoritative address tool. It then covers linking pets, removing pets by changing status to removed, and placing new license or renewal orders by confirming eligible pets and updating required contact and pet-specific licensing details. The Loom also explains tag selection, payment submission, uploading and approving rabies vaccination or spay and neuter documents, renewal reminders, reporting access, and managing administrative user roles."}