{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1aef1b2db7e54fe0bef6ffa601073cd8\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1aef1b2db7e54fe0bef6ffa601073cd8-00001.gif","duration":128.037,"title":"Building a Flow","description":"In this video, I will show you how to build a flow to gain insights into user journeys of your conversational data. We will start by selecting where we want to begin the conversation and then add steps to see what users did later in their journeys. I will guide you through the process of setting up the query and loading the conversational flow. No action is required from you, but I encourage you to watch the video to learn how to analyze user flows and view transcripts."}