{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1b74a8b3904e4b7489bf04b9532671b9\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1b74a8b3904e4b7489bf04b9532671b9-30b4600bb58ee9e3.gif","duration":133.4943,"title":"Team Insights - Statistics 📊","description":"In this video, I walk you through the Team Insights statistics tab, focusing on key metrics like talk-to-listen ratio, patience in responses, question rates, and talking speed. I explain how to improve customer interactions by analyzing these metrics and comparing them to team averages and best practices. Take notes on how to enhance communication skills and customer engagement based on these insights."}