{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1ba0dfeadc61492ea9e2b37c0d8bd49a\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1ba0dfeadc61492ea9e2b37c0d8bd49a-1701785105105.gif","duration":520.867,"title":"Working with Approved Content in Inception CRM","description":"In this video, I will walk you through the media module in Inception's CRM, which is the central repository for all approved content. I will explain how representatives can access and download various types of content, such as videos, PDFs, and HTML5 CLM presentations. You will also learn about granular publishing options that allow administrators to control content distribution. Additionally, I will demonstrate how auditing features track the usage of presented content and how representatives can share content with customers using approved email templates. No specific action is requested from you, but understanding the media module will enhance your overall CRM experience."}