{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1c25adf161a64d0a8c6ffe86bc6c48e2\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1c25adf161a64d0a8c6ffe86bc6c48e2-e06a393329cb3acd.gif","duration":80.701,"title":"How to Merge Duplicate Contacts in ARTERNAL","description":"This Loom explains how to merge duplicate contacts in your journal. It first covers using the merge assistant from the contacts page, where you choose full name, email address, or both, scan for duplicates, select the contacts to merge, and confirm. It notes that archived contacts are not included, the oldest selected contact is kept, and merges cannot be undone, so you should review the kept contact details afterward. The Loom also describes an alternative method using the selection cart: select both contacts, use the three dots to merge contacts, and verify the primary contact on the right is the one kept."}