{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1c4b3e20f5634718944095aa2f9d7a18\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1c4b3e20f5634718944095aa2f9d7a18-62e7e9c130c712c3.gif","duration":332.928,"title":"Customer Insights WIP Reporting Overview","description":"This Loom explains in place WIP reporting and how percent complete is summarized and edited within Customer Insights. It notes that WIP is currently available by default for change order statuses including In Review, Placeholder, Approved to Proceed, and Void (with optional inclusion of Approved CO Issued), and can be filtered by Ball and Court. The dashboard shows requested total and total dollar complete based on percent complete, plus grounding metrics like original contract value, average percent complete weighted by dollar, average days aging, total change orders, and detailed views including line item breakdown, days aging by Ball and Court, and file views. Users can update percent or dollar amounts at the change order or line item level, with dynamic recalculation, and bulk calculate multiple change orders at once."}