{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1c963f91190842059ccba10957775880\" frameborder=\"0\" width=\"2560\" height=\"1920\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1920,"width":2560,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1920,"thumbnail_width":2560,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1c963f91190842059ccba10957775880-d3677708eadf36ed.gif","duration":493.547,"title":"LeadTruffle Inbox Guide, Snippets and Quick Replies","description":"This Loom walks through how to use the LeadTruffle inbox, emphasizing the layout and messaging workflow. It explains how conversations are organized by most recent message, how unread threads show as bold with a blue dot, and how human escalations and assignees can be filtered. The video covers the composer, including AI responses that can be turned off for human takeover, and using quick replies via the lightning bolt to send repeat messages like a $99 diagnostic fee waived with the job. It also describes the right side contact panel, including actions like click to call, text, email, archiving, updating contact info, assigning status, and viewing the latest inquiry and scheduling details."}