{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1c998db1ff154157a48594543545be6a\" frameborder=\"0\" width=\"1190\" height=\"892\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":892,"width":1190,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":892,"thumbnail_width":1190,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1c998db1ff154157a48594543545be6a-678a70a5482ec693.gif","duration":91.805,"title":"How to Add Internal Notes and Attachments","description":"This Loom explains how to add internal notes or attachments to a workflow. From the homepage, viewers go to Workflows, select the relevant workflow such as “Chapter 13 Bankruptcy,” and scroll to the Internal Notes section under Overview. They click the plus sign for Add Note to enter a message, attach files like images or screenshots, or add links to external resources. The note can include type details such as phone, email, or message, along with the date and time added, and then is saved by clicking the note."}