{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1ce2e6802f0d4941b460d276b5b31f3b\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1ce2e6802f0d4941b460d276b5b31f3b-ea04566358cd5106.gif","duration":1279.2471,"title":"Enhancing Customer Engagement Strategies","description":"In this video, I discuss the importance of re-engaging customers through effective data management and communication strategies. We highlight how many wineries struggle with repeat sales due to time constraints, despite knowing they should be reaching out. I also share insights on using customer data to create targeted email campaigns and the significance of personal phone interactions. I encourage you to consider implementing these strategies to improve customer relationships and boost sales."}