{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1d1176260cc14a99a0d6d88ed137056a\" frameborder=\"0\" width=\"1988\" height=\"1491\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1491,"width":1988,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1491,"thumbnail_width":1988,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1d1176260cc14a99a0d6d88ed137056a-04b650a923b961fe.gif","duration":311.316,"title":"Automatic Cancellation &amp; No-Show Fees","description":"This tutorial covers how Studio Grow and Studio Max plan holders can set up automatic penalty fees for late cancellations and no-shows. It walks through configuring the cancellation policy settings, including no-show detection delays, penalty rules tied to specific memberships or packages, frequency trackers with grace periods, and violation reset periods. It then shows how these rules apply to clients and how to review charges through the Late Cancellation Charges and Cancellations & No Show reports."}