{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1d17d0505b0e4279b8b8cb5590e6eeb1\" frameborder=\"0\" width=\"1884\" height=\"1413\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1413,"width":1884,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1413,"thumbnail_width":1884,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1d17d0505b0e4279b8b8cb5590e6eeb1-00001.gif","duration":135.96666530699997,"title":"Making Spruce Call Using a soft phone (e.g. Google Voice)","description":"In this video we show you how to make calls using the Spruce web interface to make a call using another third party soft phone service. In this demo, we use Google Voice, but you can use any other phone system that allows for web-based calling from your computer (soft phones.) By using this method, all calls will be documented in the Spruce thread and the patient will see the caller ID with the Spruce business number you have.  We are building this feature to do it directly in Spruce but it’s not out yet.\n\nMore information about using a virtual assistant in Spruce: https://help.sprucehealth.com/article/547-using-spruce-with-a-virtual-assistant"}