{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1d5194b5578d48fe9d055489c88c7dfd\" frameborder=\"0\" width=\"1938\" height=\"1453\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1453,"width":1938,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1453,"thumbnail_width":1938,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1d5194b5578d48fe9d055489c88c7dfd-1c45e93f26f78974.gif","duration":126.419878,"title":"Configure working hours per user","description":"In this video, I walk you through the process of setting up user schedules within our system. We start by navigating to the settings menu and selecting the user we want to edit. I demonstrate how to customize working hours, showing you how to set a base schedule or adjust it day by day. For example, I set availability on Mondays from 8 AM to 12 PM and 6 PM to 10 PM, and on Tuesdays from 8 AM to 5 PM. Please make sure to follow these steps to ensure leads are assigned correctly during the specified time slots."}