{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1dedb16a44b74a208042027e380fbe9c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1dedb16a44b74a208042027e380fbe9c-ea92cb7e5adc4303.gif","duration":341.184,"title":"OperatorApp - How to Raise a Ticket Using QR Scanner and Manual Entry 📱- English","description":"In this video, I walk you through how to raise a ticket using both the QR scanner and manual ticket creation. I explain the different priority levels—low, medium, and high—and demonstrate how to add a description and images to your ticket. I also cover how to check the status of your tickets and add notes or media if needed. Additionally, I show you how to create an ad hoc ticket for facility issues, like a broken locker door, which will go to our internal ticket administrator. Please make sure to follow these steps when reporting issues to ensure efficient management and resolution."}