{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1e068948fa6944699c5deb801eee5306\" frameborder=\"0\" width=\"1638\" height=\"1228\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1228,"width":1638,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1228,"thumbnail_width":1638,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1e068948fa6944699c5deb801eee5306-1691274858256.gif","duration":881.0999999999992,"title":"Introduction to Intelligent Auto Reply Feature","description":"In this video, we introduce you to HOA Messenger's Intelligent Auto-Reply feature. This feature is powered by Open AI's chat GPT large language model, and allows HOAs on the Premium Plan to automatically respond to resident inquiries with tailored responses based on information that is uploaded into the HOA's Notes. We will provide an overview of the feature, best practices for uploading HOA notes, and how to activate the feature. Additionally, I will share examples of how the intelligent auto-reply scans the HOA notes for relevant information. This feature reduces workload, enhances resident satisfaction, and saves time on manual correspondences."}