{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1e0d5edfac8040e6a5c6a440c5ca6a45\" frameborder=\"0\" width=\"1204\" height=\"903\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":903,"width":1204,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":903,"thumbnail_width":1204,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1e0d5edfac8040e6a5c6a440c5ca6a45-d3d04954ed3c3e36.gif","duration":292.6,"title":"Automating Campaign Replies with the Event","description":"This Loom explains how campaign webhook events stream into a Clay events feed to support automations, especially for handling email replies. It walks through going to campaigns and then the events feed, where each campaign event type like sends, bounces, replies, and category updates appears as a row, focusing on the email reply event. The main example is sending a Slack message to a channel when someone replies, including selecting a Slack account, bot name and emoji, channel, and a message that links to the campaign inbox, with optional run conditions by event type or sender payload for routing to different sales reps. It also briefly covers other pre built actions like auto replying to leads, adding to blocklists for do not contact replies, resolving the rep email, and forwarding replies to a sales rep."}