{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1e7591c256c6475f8be1903e23d3ecce\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1e7591c256c6475f8be1903e23d3ecce-660702442a97c3b9.gif","duration":263.946,"title":"Exciting New Learning Paths for Jira Service Management Project Admins","description":"Hey there! I'm Becky from Atlassian, and I'm thrilled to share that we have three new learning paths for Jira service project admins at Atlassian University. These paths focus on setting up Jira service projects, configuring Atlassian tools, and aligning Jira service management with your team's objectives. The content not only teaches configuration but also emphasizes understanding the 'why' behind it, with lessons on mapping business requirements and enhancing team efficiency. Dive into specific team configurations and best practices tailored for ITSM, incident management, and service request teams. Join me for a behind-the-scenes look at how we've designed these interactive and informative learning experiences!"}