{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1edd03bf3ba64774ac8e27b7065b26cc\" frameborder=\"0\" width=\"2120\" height=\"1590\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1590,"width":2120,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1590,"thumbnail_width":2120,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1edd03bf3ba64774ac8e27b7065b26cc-935387717f4e95aa.gif","duration":84.302,"title":"DMP Onboarding 1: Welcome to your CRM","description":"This Loom provides an overview of a new CRM and how it prevents leads from falling through the cracks. It explains five key areas: the lead pipeline on the left, calendar bookings connected later to the website and displayed live, all customer conversations (SMS, email, and WhatsApp) in one place, a dashboard with live-updating numbers, and a guided video checklist. Over the next 25 minutes, the checklist will walk viewers through three updates they need to make and inform them about two background actions. The focus is ensuring every enquiry from customers is handled."}