{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1eff38742f234184831caac0dbf0bccd\" frameborder=\"0\" width=\"1014\" height=\"760\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":760,"width":1014,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":760,"thumbnail_width":1014,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1eff38742f234184831caac0dbf0bccd-7a8852b20392d775.gif","duration":565.172,"title":"September Updates for PDF Itineraries and Chat","description":"This Loom provides Tern’s weekly product updates, focusing first on new itinerary PDF customization. It shows that itinerary PDFs for travelers and advisors can now be styled and customized at export, including choosing which sections to include and how they are laid out, with brand color for sections and options like removing the cover image while keeping activity images and descriptions. Next it introduces an agency onboarding skill in Chat that asks setup questions and creates tasks as you go, with the user accepting tasks such as connecting the Signature Travel Network integration, completing account settings, and turning on notifications. The Loom also covers sharing settings UI updates, property image and description audits, option block selections appearing in activity logs and emails, AI usage resetting in the user’s time zone, an imported flag on booking drawers, and improved AI reconciliation for PDF statements."}