{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1f96ac3e8f404853ab999106fc4208dd\" frameborder=\"0\" width=\"1818\" height=\"1363\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1363,"width":1818,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1363,"thumbnail_width":1818,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1f96ac3e8f404853ab999106fc4208dd-0ae40516430f7352.gif","duration":1162.279,"title":"Aviary AI Roles and Permissions Guide for the Unified Platform","description":"In this video, I walk you through the Aviary AI Roles and Permissions Guide for our new Unified Platform, focusing on three key areas: global admin workflows, knowledge base user permissions, and voice agent access controls. I explain how global admins can manage product access for users, including setting roles as either Product Admins or Product Users. For knowledge base admins, I detail the process of creating groups and assigning permissions for document access. Additionally, I cover how voice agent admins can restrict user access to specific voice agents and set their permissions accordingly. If you are a global admin, please notify your IT department to confirm your status."}