{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1fa9aee9728f4d69a9c1bfd82ce03d60\" frameborder=\"0\" width=\"1536\" height=\"1152\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1152,"width":1536,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1152,"thumbnail_width":1536,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1fa9aee9728f4d69a9c1bfd82ce03d60-1709808002368.gif","duration":288.133,"title":"Super Cool New Feature: Custom Fields for Contacts","description":"Hi there, it's Anders from HeroDesk. In this video, I'll be showing you our super cool new feature: custom fields for contacts. With custom fields, you can store important data about your customers that is specific to your business. Whether it's a birthday, revenue, or number of employees, you can create custom fields for each type of data and easily access them when replying to customers or setting up SmartFollow rules. I'll walk you through how to create and use custom fields, and also give you a sneak peek of upcoming features. Enjoy!"}