{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/1fc30da9969d4a60bad777b85e05dc74\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/1fc30da9969d4a60bad777b85e05dc74-657b1ae90b151474.gif","duration":105.8,"title":"5. Problem Management - Assigning Security Roles","description":"In this video, I walk you through the process of assigning a security role to a user who needs access to the problem management application. I demonstrate how to navigate to the server environment, locate the user, and assign them the 'problem management administrator' role. After that, I share the problem management portal with the user to ensure they have the necessary permissions. Finally, I launch the portal to confirm successful access. Please make sure to follow these steps if you need to grant access to any users."}