{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2021a1ccc1eb4c9abca572b4c4783fdd\" frameborder=\"0\" width=\"1442\" height=\"1081\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1081,"width":1442,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1081,"thumbnail_width":1442,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2021a1ccc1eb4c9abca572b4c4783fdd-430b514224ecd146.gif","duration":116.332,"title":"How to Handle Refund Requests Efficiently 💰","description":"In this video, I walk you through how to view and handle refund requests on your booking page. You'll notice a question mark icon next to cancelled bookings, indicating that you need to approve or decline a refund request. If you have many cancellations, using the Refund Decision filter can streamline the process. I explain how to approve or decline refunds and what happens after you confirm a refund, including the timeline for the refund to be processed. Please make sure to check these requests promptly to manage your bookings effectively."}