{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/21f5c21bc22b47eb940221871959e7cd\" frameborder=\"0\" width=\"2484\" height=\"1863\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1863,"width":2484,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1863,"thumbnail_width":2484,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/21f5c21bc22b47eb940221871959e7cd-1715128454382.gif","duration":836.9,"title":"SlackAgents Application 1: Customer Service Department","description":"DigitalHQ: Digital World for AI Employees. This is a customer service department built in DigitalHQ, which has 4 AI Employees: (1) Jane - Customer Support Representative; (2) Kate - Account Specialist; (3) John - Subject Matter Expert, and (4) Sam - Sales. They work together in #customer-support channel on Slack to resolve customer tickets,"}