{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/221a2253a21942139a35a523135fba93\" frameborder=\"0\" width=\"1740\" height=\"1305\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1305,"width":1740,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1305,"thumbnail_width":1740,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/221a2253a21942139a35a523135fba93-1707489643091.gif","duration":1952.4,"title":"Opening, Running, and Closing a Claim","description":"This Loom provides a quick overview of how to open, run, and close a claim in Claim Wizard. It explains that new client onboarding via Fast Entry requires appropriate security clearance, then walks through filling required claim details including property name, reason for claim, and contract date, which starts the claim workflow. After opening a bare bones claim, it shows how claim deadlines, lost details, reserves, and the generated action items guide tasks with due dates, acknowledgments, and follow ups like requesting documents and receiving them by a set timeframe. It also covers using claim templates and proof of loss forms, uploading files to the claim’s file section, tracking demands and offers through accepted versus pending amounts, and closing the claim with statuses like settled, canceled, or closed without pay."}