{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2251cc76374149fc809fe1f0e2838d18\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2251cc76374149fc809fe1f0e2838d18-f4c6d20292e20a4c.gif","duration":255.488,"title":"Managing Users and Roles in Resimply","description":"This Loom explains how to manage users and roles in a Resimply account. It covers navigating to Settings then Manage Users and Roles, where you can view Active users, Deleted users, and available Roles, including user details like name, assigned roles, email, and phone numbers. The video also shows how to add a new user by selecting whether they are a sub-user, a driver, or both, and how to create or delete custom roles. It notes that AcquisitionManagerRole and LeadManagerRole cannot be deleted because they are tied to default KPIs and system settings, and that removing a role requires reassigning any users currently assigned to it."}