{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/229669b746424353bf842fa39c08f3ad\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/229669b746424353bf842fa39c08f3ad-1707518170286.gif","duration":112.971,"title":"Assist Slack App demo","description":"Hey Kevin, in this video, I give you a quick look at our product in Slack. I show you how it relates to Zendesk and demonstrate the primary use case of clicking \"help me with this ticket.\" I also explain the conversational question-answer capability in the Zendesk app and how we extended it into Slack for our sales and customer success teams. I highlight the importance of using answers for sales and customer success and showcase how our AI-powered app, Cal, searches documentation to provide relevant answers. Watch the video to see how our product works seamlessly in Slack!"}