{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/235616a644e34302882b81b2fc2762d4\" frameborder=\"0\" width=\"2670\" height=\"2002\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2002,"width":2670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2002,"thumbnail_width":2670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/235616a644e34302882b81b2fc2762d4-1a0035bb2d1290fe.gif","duration":90.1109,"title":"Managing User Changes in CloudTalk-Manager Made Easy 🔧","description":"In this video, I walk Office Managers through the process of making user changes in the CloudTalk-Manager. We cover how to update user details such as names, departments, and Caller ID, as well as how to assign email addresses for user portal access. It's crucial to ensure that new users have their email set up and can reset their passwords or voicemail PINs if needed. I also demonstrate how to resend a welcome email for user setup. Please follow along and make these updates as necessary."}