{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2378fc938a2d469499c768d335cc99be\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2378fc938a2d469499c768d335cc99be-b3769e584885ac60.gif","duration":76.182,"title":"How to Review Calls in the Dashboard","description":"This Loom explains how to review phone calls in the Calls section of the app. It shows how to view call details such as who the call was from and to, the start time, and the status, and then click into a completed call to see the call type, summary, audio, and transcript. The video also demonstrates using filters to segment calls by tags like “interested” and viewing dispositions for that group. Lastly, it mentions going to Analytics to see total calls."}