{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/23cdeec296b94235a2c44e529b96c88b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/23cdeec296b94235a2c44e529b96c88b-b11588e44bef42cd.gif","duration":130.16,"title":"Managing Customer Reviews 🌟","description":"In this video, I guide you through the reputation section in our customer CRA, focusing on sending review requests to customers for Google My Business and Facebook reviews. I explain how to customize SMS and email messages, preview them, and track sent/received reviews. Action: Learn how to send review requests manually or through automation."}