{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/24ca9f93ce34407bb22c02de0148e68a\" frameborder=\"0\" width=\"1818\" height=\"1363\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1363,"width":1818,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1363,"thumbnail_width":1818,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/24ca9f93ce34407bb22c02de0148e68a-110654fe4dc4d442.gif","duration":214.4,"title":"How to Transfer AI Agent Calls to Human Agents 📞","description":"In this video, I walk you through the process of transferring AI agent calls to human agents within our system. We have several options for transferring calls: to a specific agent, a phone number, a team, or an unbound call flow. I demonstrate how to set up each option, including creating a team of agents and configuring the unbound call flow for external numbers. Please make sure to follow the steps carefully to ensure smooth call transfers. Thank you for watching, and I hope you find this tutorial helpful!"}