{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/251e45de6c4e43ceaae1111d751eff02\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/251e45de6c4e43ceaae1111d751eff02-dc052800f1fef62b.gif","duration":91.613,"title":"Overview of Call Features in the Capable 3CX App","description":"In this video, I provide an overview of how the Capable 3CX app handles call logging, including features like recording, transcription, sentiment tracking, and summaries. I explain how you can integrate this data into Monday columns to enhance automation and export capabilities. To set this up, you'll need to create specific columns on your activities board within your CRM, and I recommend watching the full setup video for detailed instructions. Additionally, you can configure similar columns on your 3CX CDR board to include all relevant data. Please take action by setting up these columns to maximize the app's functionality."}