{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/25db6c663ea8429a961be6d5fdb2fca8\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/25db6c663ea8429a961be6d5fdb2fca8-4b22ffb816f11361.gif","duration":203.146,"title":"Using Proclaim's Quick Actions for Emails","description":"I showed how to set up Quick Actions in Proclaim Desktop using an email template. I start by clicking the relevant item and working through to the OK accept step so the template and preset text carry through. Then I save it as a favourite under Quick Actions with a logical name, and double click it later to auto fill and accept. When I open another case, it updates using that matter’s contact details, saving lots of time. No action is explicitly requested from you."}