{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/25fd97c6a9224f1bb7aabe03c3f02bec\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/25fd97c6a9224f1bb7aabe03c3f02bec-a8ffaad5019957b9.gif","duration":90.353,"title":"Automated Email Responses With Human Approval","description":"This Loom demonstrates an email automation system for faster customer support responses without sending replies automatically. Every hour, an unanswered customer email is classified as support, sales, or billing, then a draft response is generated using GPT-4.0 and sent to Slack for human approval. The approach reduces response times from about an hour to minutes while ensuring facts are correct and nothing goes out under review. A human still has final say on every reply to avoid disappointing customers."}