{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/261b9e68c4264269af06b872bf72c771\" frameborder=\"0\" width=\"1914\" height=\"1435\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1435,"width":1914,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1435,"thumbnail_width":1914,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/261b9e68c4264269af06b872bf72c771-a680dc97f2cb8389.gif","duration":576.412,"title":"Creating Engaging Lessons with Embedded Vendor Content 📚","description":"In this video, I walk you through the process of creating a lesson in our training platform, specifically focusing on integrating external vendor content, like the Screen Connect guide from Connectwise University. I emphasize the importance of combining vendor training with our internal SOP to provide a comprehensive learning experience. You'll see how to embed the vendor's content directly into our platform and add context through a brief introductory video. I encourage you to pay attention to the behavioral aspects of using remote connection tools, as it's crucial for ensuring a positive experience for our clients. Please take the time to review the lesson and the associated resources to enhance your understanding of our procedures."}