{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/26a59fbeeaf842afb560d7f25e919519\" frameborder=\"0\" width=\"1070\" height=\"802\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":802,"width":1070,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":802,"thumbnail_width":1070,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/26a59fbeeaf842afb560d7f25e919519-dc47109eeaca2e52.gif","duration":255.164,"title":"How to remove user access in SolutionView Desktop and Tablet","description":"In this video, I'm going to guide you through the process of changing user permissions in both SolutionVue Desktop and Tablet. I demonstrate how to remove access for a user, ensuring they are not charged for using either platform. You'll see how to navigate the admin sections on both Desktop and Tablet to effectively manage user roles. Additionally, I highlight the importance of email consistency between the two platforms to avoid duplicate charges. Please take action by following along and updating your user permissions as needed."}