{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/26d699adbf6047f5870d5f56807446f8\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/26d699adbf6047f5870d5f56807446f8-69b0802bfe42874e.gif","duration":305.033,"title":"Use Custom Values to Train AI","description":"Before we hop into the conversational AI bot, I cover custom values, which are static text you use to train the AI on your personality and business info. In Ivory, under settings then custom values, I created two fields, a personality in DM setter format and general business information. My personality template says communicate short, communicate naturally, be friendly, be welcoming, and always speak in first person, never using M dashes. For business info, I include my primary offer, target audience, what I do for customers, and results. I request you to copy, paste, and fill in these templates so everything is fine tuned everywhere, including knowledge bases for voice and conversational AI."}