{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/27337ce920404878bf4dad7ace73fbcd\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/27337ce920404878bf4dad7ace73fbcd-1714258402095.gif","duration":297.722,"title":"Automations Module: Creating a Scalable and Authentic Customer Journey","description":"In this module, I discuss the importance of automations in creating a repeatable and scalable customer journey. I emphasize the need to think about the conversation with your ideal client, from the first call to becoming a converted client. I also highlight the power of automations in making interactions feel authentic and how they can lead back to your offer. Action: Take the time to sit down and write out what your customer journey looks like, and decide on the starting point for your automations."}