{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/28b6822041b848efbd9ee3278fd0e803\" frameborder=\"0\" width=\"1912\" height=\"1434\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1434,"width":1912,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1434,"thumbnail_width":1912,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/28b6822041b848efbd9ee3278fd0e803-d5448ec6764c3764.gif","duration":48.989,"title":"Loom Message - 7 October 2025","description":"In this video, I walk you through the process of editing user permissions for a customer. We start by navigating to site management and then to manage customers, where you'll fill out the filter on the left to select the customer you want to edit. You'll see two sections: users with access and users without access. I encourage you to follow along and make the necessary changes as we go through the steps together. Please ensure you have the right customer selected before proceeding."}