{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/297a890eb7a14e71984f548871b7f4d7\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/297a890eb7a14e71984f548871b7f4d7-4b1d4228f3acb354.gif","duration":72.867,"title":"Add a Rovo agent to your Jira Service Management Portal (external)","description":"In this video, I demonstrate how to create a Robo Agent for your JSM project using a service template. If you're just starting out and don’t have a Robo Agent yet, you can easily create one by clicking 'Create from Template' in the portal screen. This will set up an agent linked to your JSM knowledge base and prefill it with conversation starters and a default scenario. I recommend jumping straight into testing the agent to see what it can do, and then you can build from there. No specific action is requested, but exploring the agent's capabilities is encouraged."}