{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/297fcd7f1bbb48d78a582f2e74f95c2a\" frameborder=\"0\" width=\"1774\" height=\"1330\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1330,"width":1774,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1330,"thumbnail_width":1774,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/297fcd7f1bbb48d78a582f2e74f95c2a-9ccac54927fc94d0.gif","duration":475.734,"title":"Support Agent Onboarding Overview"}