{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/298c8dbfdd0e4cc4835a443bfaec6a7d\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/298c8dbfdd0e4cc4835a443bfaec6a7d-d71e66708fa4f832.gif","duration":186.906,"title":"Handling Recurring Payment Errors","description":"In this video, I walk you through the steps to take if you've created an invoice with the wrong start date for a recurring payment. Currently, Lobby doesn't allow for modifying the start date directly, but I explain two effective methods to resolve this issue. I demonstrate how to cancel a subscription and create a new one, ensuring the correct start date is set. I recommend this approach to avoid complications with pending payments. Please make sure to follow these steps if you encounter a similar situation."}