{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2a723602215f4f46a0cb5c44ae53ee3f\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2a723602215f4f46a0cb5c44ae53ee3f-9f6edf63513bf56b.gif","duration":3829.28,"title":"How To Land Interviews for Competitive CS Jobs Masterclass","description":"This masterclass explains a three-step job search strategy to land competitive customer success interviews in a market where hiring is getting more specific and AI is reducing commodity CSM work. Carly argues that referrals, tailoring resumes to job descriptions, and mass applying often fail, and shares data from their client checks that applications backed by outreach nearly double interviews and that 91 percent of interview-bookers were doing outreach. The steps are to define your unique market position by identifying strengths and CS flavor, update your resume with role scope and bullets showing how you achieve outcomes, and reach out to hiring managers by connecting your value to their needs in a personal message. A replay and slides will be sent either that night or the next morning."}