{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2a805e185a5e425796e29cc6c19a5e03\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2a805e185a5e425796e29cc6c19a5e03-1692609382156.gif","duration":188.484,"title":"Can't Access My Account - Parent Guide","description":"In this video, I will guide you through the process of accessing your Compass account when you are unable to log in. I will show you how to retrieve your username and reset your password using your email address. Follow along as I demonstrate each step, and you'll be able to regain access to your account in no time."}