{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/2a8895f376e24b99897d42cd081878e7\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/2a8895f376e24b99897d42cd081878e7-00001.gif","duration":92.54,"title":"Improving Internal Communication with Appointment Comments 👍","description":" Hey there! In this Loom, I'll show you how to improve internal communication by adding comments to specific appointments. From the appointment screen or the flow board, we can add comments to a specific appointment. For example, we can note that a patient is parked in spot two, they're a little bit nervous and they need to go right into the room. This now will be attached directly to the record when it's opened. We can also see all of these comments directly in the record. Additionally, if we mention a colleague, they'll be notified in their notification center in the mention section. They'll then be able to see exactly what they need to do. This is a great way to keep everyone on the same page and ensure that we're providing the best possible care to our patients."}